My Instagram Account doesn't show up when connecting

Here are some common reasons why your Instagram account doesn't show up:

Do you have an Instagram business or creator profile?

Instagram offers three profile types: personal, business, and creator. Only business or creator profiles can be connected to Curated Social. All Instagram accounts start out as personal by default, but you can convert them to a business account at any time so that it works with Curated Social. See: Converting an Instagram personal profile to a business or creator profile

Do you have a Facebook Page?

To connect to Curated Social for publishing your Instagram business profile must be connected to a Facebook Page. Because Facebook owns Instagram, the permissions to manage your Instagram profile are granted to Curated Social through Facebook. You don’t need to publish to the Facebook Page when you Publish to Instagram with Curated Social. Only one Instagram profile can be connected to a Facebook Page and vice versa. If you need to create a new Page, see Facebook's help article How do I create a Facebook Page?

Is your Instagram account connected to your Facebook Page?

Connect your business profile to your Page in the Page’s settings on Facebook. See Connect an Instagram account to a Facebook Page for instructions.

Do you have an Admin or Editor role on the Page?

To connect Instagram to Facebook, and to connect to Curated Social, you need to have the right Facebook permissions. You need an Admin or Editor role on a Classic Page type or Facebook access with full control or partial control on a New Page type. See Facebook's help article How do I see what my role is on a Facebook Page? for more information. Only Page Admins can manage roles. See Facebook's help article How do I manage roles for my Facebook Page? to learn more.

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